{"id":2416,"date":"2025-11-21T15:21:39","date_gmt":"2025-11-21T11:21:39","guid":{"rendered":"https:\/\/baitjeddisoap.com\/shipping-delivery-policy\/"},"modified":"2025-11-24T10:50:44","modified_gmt":"2025-11-24T06:50:44","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/baitjeddisoap.com\/en\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2416\" class=\"elementor elementor-2416 elementor-1615\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d22993d e-flex e-con-boxed e-con e-parent\" data-id=\"d22993d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dab6e1e elementor-widget elementor-widget-html\" data-id=\"dab6e1e\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"shipping-policy-page\" dir=\"ltr\">\r\n  <div class=\"shipping-policy-container\">\r\n    <h1 class=\"shipping-policy-heading\">Shipping &amp; Delivery Policy<\/h1>\r\n\r\n    <p class=\"shipping-policy-intro\">\r\n At Beit Jeddi Soap, we ensure your orders are delivered quickly and safely, with all shipping and delivery details clearly provided before completing your purchase. \r\n    <\/p>\r\n\r\n    <!-- 1. \u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Shipping and Delivery Areas <\/h2>\r\n      <ul>\r\n        <li>Within the United Arab Emirates: Delivery is available to most major cities and surrounding areas.<\/li>\r\n        <li>Remote \/ Special Areas: Delivery may require additional time or extra fees depending on the courier company.<\/li>\r\n        <li>Outside the UAE: International shipping (if available) is determined based on the destination country and the courier service, and may incur additional customs fees payable by the customer. <\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 2. \u0645\u062f\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Order Processing and Delivery Time <\/h2>\r\n      <p>The timeframes listed are approximate and may vary depending on order volume or logistical conditions.<\/p>\r\n      <ul>\r\n        <li>Order Processing: 1 to 2 business days from the payment confirmation date.<\/li>\r\n        <li>Delivery within the UAE: 2 to 5 business days.<\/li>\r\n        <li>International Delivery: 7 to 14 business days (or according to the courier\u2019s policy and the destination country).<\/li>\r\n      <\/ul>\r\n      <p class=\"shipping-note\">\r\n Business days are from Sunday to Thursday. Official holidays and weekends are not included in the delivery timeframe. \r\n      <\/p>\r\n    <\/section>\r\n\r\n    <!-- 3. \u0631\u0633\u0648\u0645 \u0627\u0644\u0634\u062d\u0646 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Shipping Fees <\/h2>\r\n      <p>Shipping fees are calculated automatically at checkout based on the delivery address and the contents of your cart. The following amounts can be adjusted according to your actual policy: <\/p>\r\n\r\n      <div class=\"shipping-table-wrapper\">\r\n        <table class=\"shipping-table\">\r\n          <thead>\r\n            <tr>\r\n              <th>Region<\/th>\r\n<th>Order Value<\/th>\r\n<th>Shipping Fee<\/th>\r\n            <\/tr>\r\n          <\/thead>\r\n          <tbody>\r\n            <tr>\r\n              <td>Within major cities (e.g., Sharjah \/ Dubai)<\/td>\r\n<td>Below AED 200<\/td>\r\n<td>AED 20<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Within major cities<\/td>\r\n<td>AED 200 and above<\/td>\r\n<td>Free shipping<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Other cities within the UAE<\/td>\r\n<td>No minimum order<\/td>\r\n<td>AED 25 to 35 (depending on the courier)<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>International Shipping<\/td>\r\n<td>No minimum order<\/td>\r\n<td>Calculated at checkout based on the destination country<\/td>\r\n            <\/tr>\r\n          <\/tbody>\r\n        <\/table>\r\n      <\/div>\r\n\r\n      <p class=\"shipping-note\">\r\n Shipping fees may change from time to time based on our offers or adjustments made by courier companies. In all cases, the final fee will be displayed before completing the payment. \r\n      <\/p>\r\n    <\/section>\r\n\r\n    <!-- 4. \u0627\u0644\u062f\u0641\u0639 \u0639\u0646\u062f \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Cash on Delivery (COD) <\/h2>\r\n      <ul>\r\n        <li>The Cash on Delivery service (if available) may require additional fees that are added to the shipping cost.<\/li>\r\n        <li>A valid and active phone number is required for communication before the order is dispatched.<\/li>\r\n        <li>If an order is refused upon delivery without a valid reason, the store reserves the right to disable the Cash on Delivery service for the customer in the future. <\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 5. \u062a\u062a\u0628\u0639 \u0627\u0644\u0634\u062d\u0646 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Order and Shipment Tracking <\/h2>\r\n      <ul>\r\n        <li>After the order is shipped, you may receive a tracking number via email or WhatsApp. <\/li>\r\n        <li>You can use the tracking number to check the shipment status through the courier\u2019s website.<\/li>\r\n        <li>If you do not receive a tracking number, you can contact us directly. <\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 6. \u0627\u0644\u0639\u0646\u0648\u0627\u0646 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Address and Customer Information <\/h2>\r\n      <ul>\r\n        <li>The customer is responsible for providing a complete and accurate delivery address.<\/li>\r\n        <li>Any delay caused by an incorrect address is the customer\u2019s responsibility.<\/li>\r\n        <li>It is recommended to add any special notes that may help facilitate delivery.<\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 7. \u0627\u0644\u062a\u0623\u062e\u064a\u0631 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>Order Delays or Delivery Issues <\/h2>\r\n      <ul>\r\n        <li>Delays may occur due to weather conditions or high courier workload.<\/li>\r\n        <li>If the courier is unable to reach the customer, the order may be postponed or canceled.<\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 8. \u0627\u0644\u062a\u0644\u0641 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>8. Damaged or Lost Shipment<\/h2>\r\n      <ul>\r\n        <li>If the product arrives damaged, you must notify us within 48 hours.<\/li>\r\n        <li>The customer may be compensated or sent a replacement product.<\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n    <!-- 9. \u062a\u0639\u062f\u064a\u0644 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>9. Shipping &amp; Delivery Policy Updates<\/h2>\r\n      <p>The store reserves the right to update this policy at any time without prior notice.<\/p>\r\n    <\/section>\r\n\r\n    <!-- 10. \u0627\u0644\u062a\u0648\u0627\u0635\u0644 -->\r\n    <section class=\"shipping-section\">\r\n      <h2>10. Customer Support &amp; Communication<\/h2>\r\n      <p>For questions related to shipping and delivery:<\/p>\r\n      <ul class=\"contact-list\">\r\n        <li><strong>Phone \/ WhatsApp:<\/strong>\r\n<span class=\"ltr-phone\">+971 50 350 2546<\/span>\r\n        <\/li>\r\n         <li>Email:\r\ninfo@baitjeddisoap.com\r\n        <\/li>\r\n      <\/ul>\r\n    <\/section>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n.shipping-policy-page {\r\n  font-family: \"Tajawal\", sans-serif;\r\n  line-height: 1.8;\r\n}\r\n\r\n.shipping-policy-container {\r\n  max-width: 900px;\r\n  margin: 0 auto;\r\n  padding: 24px 16px;\r\n}\r\n\r\n.shipping-policy-heading {\r\n  font-size: 1.9rem;\r\n  margin-bottom: 12px;\r\n  font-weight: 700;\r\n}\r\n\r\n.shipping-section {\r\n  margin-bottom: 24px;\r\n}\r\n\r\n.shipping-section h2 {\r\n  font-size: 1.25rem;\r\n  margin-bottom: 8px;\r\n  font-weight: 700;\r\n}\r\n\r\n.shipping-section ul {\r\n  padding-right: 1.1rem;\r\n  list-style: disc;\r\n  font-size: 0.95rem;\r\n}\r\n\r\n.shipping-table {\r\n  width: 100%;\r\n  border-collapse: collapse;\r\n}\r\n\r\n.shipping-table th,\r\n.shipping-table td {\r\n  border: 1px solid #00000015;\r\n  padding: 10px 8px;\r\n}\r\n\r\n.ltr-phone {\r\n  direction: ltr;\r\n  unicode-bidi: embed;\r\n  display: inline-block;\r\n  font-weight: 600;\r\n}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Policy At Beit Jeddi Soap, we ensure your orders are delivered quickly and safely, with all shipping<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2416","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/pages\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/comments?post=2416"}],"version-history":[{"count":0,"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/pages\/2416\/revisions"}],"wp:attachment":[{"href":"https:\/\/baitjeddisoap.com\/en\/wp-json\/wp\/v2\/media?parent=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}